Friday, September 25, 2009

CIGNA Offers Assistance to Customers Affected by Georgia Floods

(BUSINESS WIRE)--CIGNA (NYSE:CI) announced today that it is temporarily lifting certain medical and pharmacy restrictions in order to aid individuals impacted by severe flooding in Georgia.

People insured by CIGNA in the affected Carroll, Catoosa, Chattooga, Cherokee, Clayton, Cobb, Crawford, DeKalb, Douglas, Forsyth, Fulton, Gwinnett, Newton, Paulding, Rockdale, Stephens and Walker Counties can refill prescriptions early without prior approval and access care at any health care professional (in-network or out-of-network) at in-network rates.

“The health and well-being of the individuals we serve is our primary concern,” said Susan Gaca, Director, CIGNA Disaster Response Team. “We hope that during times such as this, these actions will provide some relief to those impacted.”

This temporary measure is in place until September 27, 2009 and may be extended if necessary.

Customers with questions or concerns are encouraged to call the customer service phone number on their CIGNA ID card or the CIGNA nationwide customer service telephone number at 1.800.CIGNA24 (1.800.244.6224) for additional information about the waivers.

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