CCCS of Greater Atlanta Expanding to Aid Struggling Homeowners

PRNewswire/ -- Consumer Credit Counseling Service (CCCS) of Greater Atlanta today announced it is now hiring housing counselors and customer service representatives for a new counseling office in the Cumberland/Galleria area in suburban Atlanta. The office is scheduled to open in December with more than 100 employees focused on foreclosure prevention.

Once the office opens, the agency will immediately begin providing housing counseling from offices at Interstate North Office Park, near the intersection of I-75 and I-285 in Cobb County. It will be the 44-year-old nonprofit's largest around-the-clock counseling operation. The agency is now hiring many of the 80 housing counselors and 20 phone contact staff who will work at the 26,000-square-foot facility.

"We needed a location that offered both a talented pool of workers and easy access for our employees to get to their jobs," said Suzanne Boas, president of CCCS. "Interstate North offers our employees great access by car and also has convenient mass transit options."

The new operation will increase the agency's overall counseling staff to 245. These counselors are the frontline support for the agency's mission to help people nationwide struggling to avoid foreclosure. The agency estimates its housing counselors will conduct more than 60,000 counseling sessions in 2008, offering expertise in foreclosure prevention, reverse mortgages and resolving credit card debt for homeowners.

CCCS of Greater Atlanta recently selected Interstate North after reviewing several potential office locations along I-75 north of Atlanta. The agency is headquartered in downtown Atlanta and also operates a large counseling center in Duluth to provide telephone and Internet counseling across the country to people worried about debt.

The agency's expansion to Cobb County is made possible by a $2 million grant earlier this year from the Ford Foundation. In addition to providing resources for 80 new housing counselors, the grant also allows CCCS to expand the rollout of a new software platform that lets credit counselors eliminate lengthy delays faced by homeowners in urgent need of modified mortgages.

Housing counselors at the Interstate North facility will join the agency's other foreclosure prevention specialists answering calls from the HOPE hotline, a national toll-free service offered by the Housing Preservation Foundation. Any person in the United States who needs free counseling to avoid foreclosure can call the number 24 hours day. The telephone number is 1-888-995-HOPE.

"Preserving homeownership is one of our agency's highest priorities, and counselors at this new facility will help save the homes of many Americans," Boas said.

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